At KhalilFiles, we are committed to delivering your orders safely and on time. Please review our shipping policy below:
1. Order Processing
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All orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery
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We currently offer standard delivery through trusted courier partners.
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Estimated delivery time: 3–7 business days, depending on your location.
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Delivery times may vary due to external factors such as weather, courier delays, or public holidays.
3. Shipping Charges
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Shipping fees (if any) will be calculated and shared at the time of order confirmation.
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Any additional delivery charges (if applicable) will be communicated clearly before dispatch.
4. Payment Method
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We do not accept online payments.
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Payment is strictly Cash on Delivery (COD) at the time of delivery.
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Please ensure you have the exact amount ready to hand over to the delivery agent.
5. Delivery Issues
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If you are unavailable to receive your order, our courier partner will attempt re-delivery or contact you for further instructions.
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Orders that cannot be delivered after multiple attempts may be returned to us.
6. Contact Us
For any shipping-related questions or assistance, please contact us:
📧 Email: [email protected]